Pedro Iniesta

Pedro Iniesta Design services built around decisions, not deliverables.

Outcome-based engagements—research, experiments, and delivery support. Based in Madrid, working worldwide.

Senior UX Product Designer ・ MBA ・ 10+ years

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I help founders and product leaders make better product decisions under constraints—so teams ship coherently and can measure what changed.

I work end-to-end across B2C growth and B2B SaaS, including operations-heavy platforms and public-sector constraints—Privacy, Secure & Accessible by Design.

How I work

Every engagement follows the same loop: evidence → trade-offs → prototype → ship with instrumentation → iterate.

  • Evidence first. Decisions start with user signals, not opinions. I combine qualitative research with analytics to frame the real problem.
  • Trade-offs explicit. Every recommendation includes what you're choosing and what you're giving up. No false certainty.
  • Prototype before commitment. When a decision is risky, we test it before building. Fast prototypes—including code—reduce the cost of being wrong.
  • Ship with instrumentation. Every release includes a measurement plan so you know what changed and why.

Services

Engagement models

Sprint
1–3 weeks

A focused engagement with a defined output: a clarity sprint, an audit, or an experiment framework. Best when you need a clear answer fast.

Project
4–12 weeks

End-to-end design and delivery support for a defined scope: a new feature, a redesign, or a v1 launch. Includes research, prototyping, specs, and iteration after release.

Advisory
Ongoing

Lightweight, ongoing support: design reviews, decision check-ins, and strategic input on a regular cadence. Best for teams with internal design capacity.

Frequently asked questions

How do you work with engineering?

I work directly with engineers—reviewing PRs, pairing on edge cases, and writing specs they can build from. Design is only useful if it ships, so I stay close to implementation.

Do you implement?

Yes, when it accelerates learning. I build working prototypes, front-end components, and CLI tools to validate flows before committing engineering time. I also contribute to design system code.

What if we need confidentiality?

I work under NDA regularly. Case studies on this site are published with explicit client permission; confidential work is described without naming the client.

What metrics do you track?

Depends on the engagement: activation, conversion, retention, task completion time, error rates, escalation frequency, time-to-first-success (for developer tools). I define the metric at the start and instrument it before release.

Where are you based?

Madrid, Spain. I work remotely with teams across Europe, and I'm available for on-site workshops when needed.

Start a conversation

Describe your constraints and the decision you need to make. I'll tell you if I can help.

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Selected clients & collaborators

Organizations

  • Telefónica — Telecom · Website
  • Wayra — Venture capital & startup accelerator · Website
  • Leadtech — Product company (digital business) · Website
  • DKV Seguros — Insurance · Website
  • Natura — Retail (lifestyle) · Website
  • Musement — Travel experiences marketplace · Website
  • Nezasa — Travel tech (trip planning) · Website
  • Carrefour España — Retail (grocery e-commerce) · Website
  • Alcampo (Auchan) — Retail (grocery) · Website
  • EUIPO — Public sector (intellectual property) · Website
  • European Union — Public sector · Website
  • KPMG — Professional services (consulting) · Website
  • TUI Group — Travel · Website
  • Softtek — IT services & delivery · Website
  • Cloud District — Digital transformation consultancy
  • Charles Oakes — Independent client
  • Machiina — Software studio (legacy)
  • Hermanos Clever — Design studio (legacy)

People

Member of

  • IxDF Madrid Group — Interaction Design Foundation · Madrid group · Website
  • MadUX — Designers in Madrid · local UX community · LinkedIn
  • Tetuan Valley — Community of startups and related professionals · Website